Φωτογραφία leo gregorc
unable to view recording of Session A - 13
από leo gregorc - Παρασκευή, 24 Μάιος 2013, 7:53 πμ
 

Just going back to check out what was happening while i slept and when i went to review the recording of this session all i got was a big black screen.

 

any suggestions?

 

in thanks

Φωτογραφία Fred Dixon
Re: unable to view recording of Session A - 13
από Fred Dixon - Παρασκευή, 24 Μάιος 2013, 8:42 πμ
 

Hi Leo,

Can you try viewing the playback with Chrome or FireFox.  See

  https://2013.imoot.org/mod/forum/discuss.php?d=651

 

Let us know if you have any problems with the above browsers.

 

Regards,... Fred

Φωτογραφία Judy Steidl
Re: unable to view recording of Session A - 13
από Judy Steidl - Σάββατο, 25 Μάιος 2013, 11:41 πμ
 

Leo, I had a similar problem with a recording and Support gave me a page of information to investigate.

My problem wasn't the black void, just an audio void.

I found out that:

BBB recordings start with the entry of the first person.  If that person enters early, you have to scroll forward to find the actual start of the lecture (beginning of audio).  For Martin's keynote, I had to scroll 50% forward before the lecture began.  Unless you scroll forward, you'll not find it.

Just in case you get a viewable screen but still a problem....

Kelly Becker
Re: unable to view recording of Session A - 13
από Kelly Becker - Σάββατο, 25 Μάιος 2013, 12:08 μμ
 

thank you!  the scrolling forward is what i needed to do!