Picture of leo gregorc
unable to view recording of Session A - 13
by leo gregorc - Friday, 24 May 2013, 7:53 AM
 

Just going back to check out what was happening while i slept and when i went to review the recording of this session all i got was a big black screen.

 

any suggestions?

 

in thanks

Picture of Fred Dixon
Re: unable to view recording of Session A - 13
by Fred Dixon - Friday, 24 May 2013, 8:42 AM
 

Hi Leo,

Can you try viewing the playback with Chrome or FireFox.  See

  http://2013.imoot.org/mod/forum/discuss.php?d=651

 

Let us know if you have any problems with the above browsers.

 

Regards,... Fred

Picture of Judy Steidl
Re: unable to view recording of Session A - 13
by Judy Steidl - Saturday, 25 May 2013, 11:41 AM
 

Leo, I had a similar problem with a recording and Support gave me a page of information to investigate.

My problem wasn't the black void, just an audio void.

I found out that:

BBB recordings start with the entry of the first person.  If that person enters early, you have to scroll forward to find the actual start of the lecture (beginning of audio).  For Martin's keynote, I had to scroll 50% forward before the lecture began.  Unless you scroll forward, you'll not find it.

Just in case you get a viewable screen but still a problem....

Kelly Becker
Re: unable to view recording of Session A - 13
by Kelly Becker - Saturday, 25 May 2013, 12:08 PM
 

thank you!  the scrolling forward is what i needed to do!